Business Analyst

Deft Consulting is looking for team player and can embrace ambiguity to translate client requirements using an agile delivery framework to deliver technical solutions that achieve mission value and measurable outcomes. You are a strategic problem-solver that has a willingness to learn and grow with our team and be part of our client’s digital transformation journey. Deft is honored to hold the highest Appian Partner distinction among those as an Elite Partner. Additionally, Deft is among Appian's select few partners in the Trusted Partner network reserved for partners with a proven track record.

Location: Continental United States (remote)

Position type: US Citizenship

Benefits: + Bonuses, + 100% Remote, + Office equipment provided by Deft, + Unlimited sick days

Responsibilities Include:

  • Works with government stakeholders to elicit, develop and manage requirements
  • Prepares estimations for business analysis tasks and deliverables
  • Develop functional specifications using user stories, acceptance criteria and use case narration
  • Ensure unique business needs are properly translated to functional specifications to inform system solution development
  • Assist with the maintenance of project schedules and developing various status reports
  • Facilitate requirements gathering via meetings, interview sessions, brainstorming, documentation analysis and other techniques as necessary
  • Support customer meetings to understand current client business practices and business needs supporting requirements analysis
  • Document and validate high level business needs
  • Document quality attributes, interfaces and other nonfunctional requirements
  • Manage changes to baselined requirements through effective application of change control processes and tools
  • Consolidate user stories and user feedback on apps throughout the development cycle
  • Write and/or review documents needed to support application release
  • Coordinate the stage gate review process including assembling document packages and working with team members to complete required documentation
  • Works closely with developers and testers to ensure all requirements are understood and have corresponding test scripts
  • Participate in backlog refinement and sprint planning and work with the project team to identify risks/impacts to the system
  • Ensure the project teams have clear, consistent, and testable requirements
  • Support business validation of functionality
  • Manage the documentation for multiple applications and releases across more than one development team while meeting deadlines
  • Assist in maintaining concurrent project schedules
  • Develop weekly and monthly status reports
  • Communicate effectively with a wide variety of technical and non-technical audiences
  • Develop a strong understanding of client mission, organization, and technology landscape to better understand how we can most effectively identify and address enterprise needs


  • US Citizenship
  • Minimum of three (3) years experience in Information Technology as a Business Analyst and Tester
  • Bachelor’s degree (or higher) from an accredited institution
  • Three plus years of work experience in Information Technology as a Business Analyst and Tester
  • Facilitates meetings with business owners, technical leads, and other stakeholders
  • Works as the Scrum Master for technical team coordination
  • Captures business needs and develops corresponding functional solutions
  • Facilitates development of technical requirements, user stories, and mockups to address business needs and work with developers and testers to ensure prototype solutions meet expectations
  • Develops Weekly Status presentations
  • Estimates testing levels of effort for requirements
  • Determines testing approach for break/fix and enhancement requests
  • Develops test plans, test cases, and RTMs in HP ALM
  • Executes detailed tests and test scripts. Documents test results
  • Automates tests as needed in testing tools to support automation, 508 compliance, and performance testing
  • Supports UAT prep efforts in conjunction with business owners/users
  • Proficient in Microsoft Office tools
  • Proficient with JIRA
  • Demonstrated abilities as a driven, self-starter and quick study
  • Story Creation
  • Customization
  • Report Generation


  • Bachelor’s degree in technology-related field or business administration
  • Experience in a government environment
  • Experience with Appian BPM tool. Or other BPM tools
  • Comfortable with Agile development practices
  • Able to multi-task and shift priorities as needed
  • Work effectively with numerous stakeholder types and bring a group to consensus
  • Excellent analytical and problem-solving skills
  • Excellent oral and written communication skills, especially in a client interaction context
  • Agile Certification preferred

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About Deft

Deft Consulting (Deft) is a professional services firm specializing in Appian implementations and committed to helping companies reach their peak efficiency, productivity, and profitability through effective business process design and automation. Deft was founded by a former Appian Corporation employee and has become a highly regarded official partner of Appian Corporation. Deft’s 20 person workforce packs a powerful punch, ranking among the top Appian partner firms. Multiple government agencies and private firms with assets under management in excess of $100 billion trust Deft’s services to support their critical processes running on the Appian platform.